Am I eligible for service?

For our individual services, we are currently providing service to children (over age 7 years), youth and adults.

For our group services, we are currently providing service to anyone 18 years and up.

What should I expect from group therapy?

If you would like to enroll in one of our group offerings, please contact us via email. At that time, you will be given a set of questionnaires to help ensure that our services are the best match for you. After you complete these, one of our group facilitators will contact you prior to starting group.

Each group will be staffed with two facilitators, and you will be with other individuals who have signed up for group. Each group offering will be 6 weeks in length, and you are asked to attend, participate as you can, and complete any assigned homework given to you.

How much is individual or group therapy?

The cost of our individual therapy sessions is $160 per session, and our services are HST-exempt. Sliding scale fees are available on a case by case basis, please contact us to discuss this further.

The cost for our group services varies by both the needs of our clients and the therapists facilitating the group. The fee will be available on our group services page, and our services are HST-exempt. Additionally, group psychotherapy services provided by a Registered Social Worker are recognized as an income tax deductible medical expense by Revenue Canada.

Fortunately, many insurance companies cover mental health support services provided by Registered Social Workers. Please check with your insurance provider to inquire about your coverage.

Unfortunately we are unable to provide direct billing at this time. However, you will be provided with a receipt with all of the information needed to facilitate reimbursement from your insurance health provider.

How can I pay?

Using the Jane booking software, payments can be made by credit card. E-transfers are also accepted. A receipt will be provided once payment is made.

Cancellation Policy

We understand that life happens, and circumstances can change for you.

For individual therapy, we kindly request cancellation within 48 hours.

For our group services, should you require to withdraw from the group, considerations will be made on a case by case basis. Please get in touch with your group facilitator who can discuss this option with you.